Frequently Asked Questions
Welcome to our FAQ Page
YES! All of our colors are: Gluten Free, Nut Free, Lactose Free & Vegan. You can also find all ingredients we use detailed on each color listing via our website!
ELITE COLORS (not master elites)
Elite Colors are powder pigments, solely intended for topical application: painting, dusting and airbrushing. They are traditionally used for gum-paste flowers, but are incredibly versatile and can be used in various ways.
Elites are activated colors, so the the color you see in your jar is the color you will achieve when using topically.
Important to also note, Elites are fat soluble and can color chocolate (or any ingredient). However, please choose the deepest / darkest tones from our collection to get the most for your money. It will take MORE powder when choosing Elites to color your chocolate or other ingredients. Master Elites are best for any sugar medium, except chocolate.
Master Elites are highly intense pigments, not yet activated! The color you see in the jar is NOT the color you will see when adding to ingredients. They are activated by moisture (ie. water, butter, milk, egg whites, etc).
Master Elites are solely intended to tint your ingredients (ie. royal icing, buttercream, fondant, gum-paste, macaron batter, cake batter, etc). The only ingredient Master Elites cannot color is chocolate, as they are NOT fat soluble!
Master Elites are highly intense food colors, solely intended to tint your sugar ingredients (ie. royal icing, buttercream, fondant, batters, etc.). Master Elites are activated by the moisture inside of those ingredients, so the colors you see in your jar are NOT the ultimate color you achieve. To see the true color, simply add the Master Elite to a drop of water - this will show you how the activation works.
Linking multiple pages where we have full demonstrations of Master Elites in various ingredients!
Your Master Elite IS NOT mislabeled. The color in the jar is not yet activated and you will need to implement it in your ingredients to achieve the true tone of your Master Elite.
Please review the education surrounding Master Elites at the link below:
Black and White Master Elites are an oxide-based colorant.
They are not the same level of intensity as our raw food coloring found in the remaining Master Elite Collection. To achieve a deep black or bright white, you will need to use MORE of these colors than any others. Always start with 1/4 tsp to 1 cup of icing (or other ingredients).
Let it develop for 30 minutes and continue to add until you achieve the desired tone.
Black and White DO NOT need to be activated by moisture. They will dissolve very well in all ingredients, but you can speed up the removal of "clumps" by sifting the powder first.
- Sterling Pearls are traditionally known in the industry as "luster dust." Most artists dry dust them on their sugar art or paint them using Everclear or Vodka. No we do not sell Everclear (I get that question a lot, too) - you must purchase at a Spirits and Liquor store near you! You can also airbrush with Sterling Pearls as well! For these demonstrations, please visit the Sterling Pearl Page under "Color Education" on our website!
- DiamonDust is 100% Edible Glitter. You do not add anything to your DiamonDust to use it! Keep it dry, it is not intended to paint like Sterling Pearls. Ed and Holly's favorite application with DiamonDust is to use them in a spray bottle, as it evenly disperses the glitter on top of your cookies, cakes, etc! You can also use a fluffy paint brush in the small jar and gently tap over your sugar art as well.
- Our Sterling Pearl line is 100% Edible, FDA Compliant and Kosher Certified. We recommend using a Gold from THIS LINE if it is to be decorated on cookies, chocolate, cakes, etc. Wedding Gold is our best seller! Golden Halo is Holly's personal favorite. To see them both in action, please visit the Sterling Pearls page under "Color Education."
- Highlighter is NOT EDIBLE and should only be used on decorative elements of you sugar art (ie. gum-paste flowers, plaques, bows, etc). Portions of your CAKE that are to be removed and kept as keepsakes. Do not use Highlighter on cookies or any edible sugar art.
We only sell via our website and do not have a storefront for customers.
All sales are final.
We are a very small company with limited Customer Service Hours, so we are unable to modify orders once they are finalized. Thank you for understanding.
For all Terms and Conditions, please CLICK HERE.
We are charged for all cancelled transactions, both by Shopify and Banking Institutions.
There is a $5 cancellation fee to cover the charges we incur. Please ensure you are committed to ordering, as this policy is non-negotiable.
For all Terms and Conditions, please CLICK HERE.
Sales & Returns
We do not allow returns or exchanges on food coloring, as they are food products.
Please be sure to carefully review Terms and Conditions prior to placing orders as all sales are final.
For all Terms and Conditions, CLICK HERE.