Contact Us

The Sugar Art is open between the hours of 9am and 5pm Central Standard Time (CST) Monday thru Friday. If you have any questions or if you'd like to learn some information about our products, you can reach us via email. We answer all emails within 1-2 business days.

Email: info@thesugarart.com

All colors listed as Sterling Pearl, Master Elites, DiamonDust and Elite Dusts are 100% FDA compliant and Kosher certified (by Dallas Kosher). Please email any certification requests to the email listed above. Kosher Documents can be found HERE (click here).
For general color questions, please start  HERE (Click Here).  Please also read through education found under COLOR INFORMATION and FAQ's tabs on our website.
We ship all online orders Monday thru Friday. Orders may take up to 3 days to process, but processing times consistently update. See Terms and Conditions (Click Here) for latest updates.
Estimated shipping times are advised during the checkout process. Rush shipping is available, but Rush PROCESSING is not offered at this time. Rush shipping does not ensure the order will be mailed out sooner than the current queue.
All customers agree to Terms and Conditions (Click here) through Checkout, please review them carefully. We cannot accept any returns of food products. All sales are FINAL. We are unable to modify, edit or cancel orders at this time. Please ensure you are ready to order and understand these policies before proceeding.

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