Contact Us

The Sugar Art Inc. is a manufacturing facility of food colors, edible glitter and edible luster dust. We are located in Texas and not open to the public. We are registered by the FDA and all who enter must be trained personnel. There are several local Dallas / Fort Worth bakery supply stores that carry our products, please email an inquiry and we will provide their contact information.

WHOLESALE INFORMATION:

Want to become a distributor of The Sugar Art? Head to the link below to apply! 

Wholesale Application (click here)

CUSTOMER SERVICE

We are open between the hours of 9am and 4pm Central Standard Time (CST) Monday thru Friday. Email correspondence can take 1-2 business days. We are not opened on the weekend, so please be patient if you send a response after working hours.

You can contact us through the form below or by sending a direct email to: info@thesugarart.com. We no longer offer customer service via phone.

PRODUCT QUESTIONS?

Prior to sending an email, please be sure to review the links below on any product-related questions you may have. These links include full descriptions of what each collection is, how it works and video demonstrations of using them on all types of confections. Please visit these links first: 

WEBSITE ORDERS

Orders are shipped Monday-Friday. Orders may take up to 3 business days to process, but processing times are subject to change without notice. Estimated shipping times are advised throughout the website and under Terms and Condititions. We do not offer rush fulfillment or shipping. For further information, please review the Shipping Policies (click here).

All customers agree to Terms and Conditions (Click here)  during Checkout, please review them carefully. We cannot accept any returns of perishable food products, please review the Refund Policy (click here).

SALES ARE FINAL

All sales are final. We are unable to modify or cancel orders at this time and will no longer be offering one-time courtesy modifications effective August 2022.  Please ensure your order is correct prior to checking out. 

THANK YOU

If your question has not been answered in the above categories, feel free to contact us via the form below. We thank you for your support. 

Contact Form

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