You will receive an immediate email from The Sugar Art with an order confirmation number.

Yes, but you must email info@thesugarart.com within 12 hours of placing the order.

All shipping addresses are the customer's responsibility, as we do not modify shipping addresses without the customer's consent. Please ensure address accuracy before submitting an order.

Unfortunately, this is no longer a service we are able to provide. We cannot add or take away products from any current orders. Please ensure accuracy of your purchase prior to submitting payment.

Yes we do, but we STRONGLY recommend keeping Route Package Protection on every purchase with our company. When opting out of Route, you are agreeing The Sugar Art is not liable for lost, stolen or damaged packages.

Processing times are 2-5 business days. This is to fulfill the order only, it does not include shipping times or delays.

All customers agree to our Terms of Service when checking out. Please know when opting out of Route Package Protection, you have agreed that The Sugar Art is not liable for lost, stolen or damaged orders.